Effective Date: July 4, 2026
Thank you for shopping with Hamoom - Fashion & Beauty. We strive to provide high-quality women's clothing and perfumes. Please read our Return & Refund Policy carefully before placing your order.
No Return & No Exchange Policy
All sales are final. We maintain a strict No Return and No Exchange policy on all products, including women's clothing, perfumes, and other items sold through Hamoom - Fashion & Beauty.
As our products are carefully inspected before dispatch, we do not accept returns or exchanges due to reasons such as:
- Change of mind.
- Dislike of the color, design, or style after purchase.
- Incorrect size selected by the customer.
- Ordering the wrong product.
- Delay in delivery caused by the courier service.
Damaged or Incorrect Products
We will only consider replacement requests if:
- The product was damaged during transit.
- You received an incorrect product that does not match your confirmed order.
To be eligible for a replacement, you must contact us within 24 hours of receiving your order.
How to Report an Issue
If your order arrives damaged or incorrect, please contact us with the following:
- Your name and contact number.
- Order details.
- Clear photos of the product and packaging.
- An unboxing video, if available, to help us verify the issue.
Our team will review your request and respond as soon as possible.
Replacement Process
If your claim is approved after verification, we will arrange a replacement for the same product or provide another suitable resolution, depending on product availability.
Replacement requests are subject to verification and approval by Hamoom - Fashion & Beauty.
Non-Eligible Claims
Requests will not be accepted if:
- The request is made more than 24 hours after delivery.
- The product has been used, washed, worn, altered, or damaged after delivery.
- The product was damaged due to improper handling or storage after delivery.
- The issue relates to personal preferences such as color, design, size, or fit after purchase.
Refund Policy
As we follow a strict No Return policy, refunds are generally not provided.
Refunds may only be considered in exceptional circumstances, such as:
- Your order cannot be fulfilled after payment has been received.
- A duplicate payment was made for the same order.
- Any other situation where Hamoom - Fashion & Beauty determines that a refund is appropriate.
If a refund is approved, it will be processed using the original payment method whenever possible. Processing times may vary depending on your bank or payment provider.
Contact Us
If you have any questions regarding this Return & Refund Policy, please contact us:
Hamoom - Fashion & Beauty
Barkas, Hyderabad, Telangana, India
Website: https://hamoom.com
Phone / WhatsApp: +91 63019 31160
Email: hamoomonline@gmail.com