Effective Date: July 4, 2026
Welcome to Hamoom - Fashion & Beauty. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
About Us
Hamoom - Fashion & Beauty is an online retailer based in Barkas, Hyderabad, India, offering women's clothing, perfumes, and related fashion products to customers across India.
Order Acceptance
All orders are currently accepted through WhatsApp. After you place an order, our team will contact you to confirm product availability, pricing, shipping details, and payment information.
Your order is considered accepted only after it has been confirmed by our team. We reserve the right to refuse or cancel any order at our sole discretion, including cases of product unavailability, pricing errors, suspected fraud, or incorrect customer information.
Product Information
We make every effort to ensure that product descriptions, images, colors, sizes, and pricing are accurate. However:
- Actual product colors may vary slightly due to differences in screen settings and lighting.
- Minor variations in embroidery, print placement, or fabric texture may occur.
- Measurements provided are approximate and may have slight manufacturing variations.
Pricing
All prices are displayed in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without prior notice. However, confirmed orders will not be affected by subsequent price changes.
Payments
Payment instructions will be shared during order confirmation. Orders will only be processed after payment has been successfully received, unless otherwise agreed.
Shipping
Orders are generally dispatched within 3 business days after confirmation.
Estimated delivery times are provided for convenience and may vary depending on courier services, location, weather conditions, public holidays, or other unforeseen circumstances.
Please refer to our Shipping Policy for complete shipping information.
Returns & Exchanges
Hamoom - Fashion & Beauty follows a strict No Return and No Exchange policy.
Replacement requests will only be considered if:
- The product received is damaged during transit.
- An incorrect product was delivered.
Any such issue must be reported within 24 hours of delivery with supporting photos and, preferably, an unboxing video.
Please refer to our Return & Refund Policy for complete details.
Customer Responsibilities
By placing an order, you agree to:
- Provide accurate personal and delivery information.
- Provide a valid phone number for communication and delivery.
- Review product details before confirming your order.
- Ensure someone is available to receive the shipment at the delivery address.
Intellectual Property
All content on this website, including but not limited to text, logos, product images, graphics, designs, and branding, is the property of Hamoom - Fashion & Beauty unless otherwise stated.
No content may be copied, reproduced, distributed, or used for commercial purposes without our prior written permission.
Limitation of Liability
Hamoom - Fashion & Beauty shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.
Our maximum liability, if any, shall not exceed the amount paid by the customer for the relevant order.
Force Majeure
We shall not be held responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, floods, pandemics, strikes, government actions, transportation disruptions, or courier service interruptions.
Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website or placing an order, you consent to the collection and use of your information as described in that policy.
Changes to These Terms
Hamoom - Fashion & Beauty reserves the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms & Conditions or the use of our website shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Hamoom - Fashion & Beauty
Barkas, Hyderabad, Telangana, India
Website: https://hamoom.com
Phone / WhatsApp: +91 63019 31160
Email: hamoomonline@gmail.com